Contact channels
- Support email: support@solveet.com
- For urgent issues, also use the Report a User entry in Help Center
- For commercial collaborations, include Partnership in the message subject
For commercial questions, account support, or partnerships, the Solveet team can help quickly.
Our target is to respond within 24 business hours for standard requests and faster for safety/moderation issues.
During peak periods, response time can increase, but all tickets are tracked by priority.